I'm Jordan Thayer, founder of Pallaward, based in Nashville. I've worked in sales, recruiting, purchasing and operations, then on the executive team through two sales of the same company. Along the way I became the bridge between operations, finance and IT, the person who gets all three working in concert. That range is why I see a business end to end, and why owners can hand me the messy middle of growth, an acquisition or a new system.
Account manager, then operations manager; a lead for an SAP implementation.
Built a network of more than 1,000 IT professionals to fill clients' technology hiring needs.
Ran purchasing for a $44M portfolio.
Implemented the ERP, wrote the procurement procedures, and laid the groundwork for a modular-construction supply chain.
Launched the commercial division running business development, estimating, and operations. Built the continuous improvement and business intelligence functions, and became product owner of the company's in-house ERP.
Became the bridge between operations, finance and IT: built the FP&A model and company KPIs, and worked alongside finance to get the books closing accurately.
Ran the operational transition through the founder's sale to private equity.
Point executive for the integration of an acquisition, including bringing its financial back end onto ours.
Co-led the migration to Acumatica with the CIO, as lead subject-matter expert. Live in early 2025.
Ran most of the diligence for the private-equity exit. Promoted to Senior Vice President.
Advising owner-led companies.
Jordan Thayer has been an incredible asset to our organization. From the moment he began working with us it was clear that he had the desire to learn about us and our product. He is incredibly quick at assessing one's needs and adept at helping you to think through the necessary steps in order to succeed. There is no way Knuckleball would have advanced to the stage it is without Jordan.
Jordan delivers a unique ability to connect the details with the bigger picture, making him a valuable strategic partner to any organization. His deep understanding of the interconnected roles of People, Processes, and Platforms sets him apart and makes him a clear choice for leaders who want to take their organization to the next level.
Working alongside Jordan has been a genuine pleasure. He asks the right questions, listens carefully, and translates complex operations into clear, actionable plans. I’ve rarely seen anyone take the level of ownership that Jordan does. You can trust that any project he is working on will be prioritized and approached with the focus of someone who has a personal stake in the outcome. Companies who are looking to align their people, processes, and technology would be fortunate to have Jordan and Pallaward in their corner.
From a vendor perspective, Jordan has always been very smooth to work with. The communication of expectations and needs has always been top notch, allowing my team to perform at the best of their ability.
You'll find me on a golf course, in the kitchen, or planning the next trip. Travel abroad is my favorite way to see how other people live and work. I'm also a big sports fan.
Cedarville University, B.A. in Sport Management; minors in Business, Psychology and Theology.
Tell me where the business is stuck. I'll tell you what I'd fix first.
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